How Philbrook Law Opened a Second Office Without Adding Headcount

Matthew Philbrook scaled to two offices while cutting demand prep time by 80%.

Matthew Philbrook, Founder and Managing Partner of Philbrook Law

“The most time-consuming part of our demands used to be medical summaries. Ares turned that around completely.”
Matthew Philbrook, Founder & Managing Partner

About Philbrook Law

Philbrook Law is renowned in the Pacific Northwest legal scene, known for its relentless advocacy in personal injury and criminal defense. With offices in Washington and Oregon, the firm operates at a pace few can match — managing a heavy caseload of complex files while maintaining the personal touch that has earned it hundreds of five-star reviews and millions in settlements.

Led by founding attorney Matthew Philbrook, the firm has handled thousands of injury claims, often taking on large insurers and high-stakes cases involving catastrophic injuries, trucking accidents, and wrongful death.

Scaling Growth Without Losing Quality

With offices in two states and tons of active matters, Philbrook Law was juggling constant record review and demand prep. Even as the firm expanded, Matthew was determined to maintain the same level of excellence across every case file.

“There’s nothing worse than having your team feel behind. We were playing catch-up too often.”

The paralegal team, including new hires in Vancouver, faced hours of manual work reviewing medical records and refining demand drafts. The firm needed a partner that could automate repetitive tasks while preserving the professional tone and credibility that define their brand.

Automation That Matched Their Standards

After onboarding with Ares, Matthew’s team quickly saw results. The firm could process files faster while maintaining their trademark attention to detail. When case files come in, paralegals upload them to Ares, which organizes and analyzes the records automatically.

“The summaries are detailed, accurate, and give our staff a seamless starting point.”

Philbrook’s team also appreciated the flexibility to edit tone and style, tailoring demands for cases of different magnitudes.

80%

Less time on demands

10+

Hours saved per case

Offices scaled seamlessly

Deepening Automation Beyond Demands

For Matthew, efficiency isn’t just about saving time — it’s about growth. By automating the most tedious parts of the litigation process, his attorneys and paralegals can focus more on client strategy, negotiation, and trial preparation.

“We’re always asking what’s next, how can we help our clients more, faster, and better. Ares is helping us do that.”

The firm is now preparing to expand its use of Ares into deposition preparation and discovery automation, all while maintaining the client-centric values that built Philbrook Law’s reputation.

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